How to Become a Direct Support Professional: Your Guide to Our Most Asked Questions

Are you searching for a career in Rapid City where you can make a real impact in your community? Working as a Direct Support Professional (DSP) at Black Hills Works offers just that!  Whether you’re just entering the workforce or looking for a more rewarding path, being a DSP offers many opportunities.

Here, we’ll answer the most asked questions we received about becoming a Direct Support Professional at Black Hills Works, from qualifications and training to benefits and shift options.

First off, What Is a Direct Support Professional (DSP)?

A Direct Support Professional supports adults with disabilities by helping them live more independently, engage in their community, and develop essential life skills. At Black Hills Works, our DSPs are essential to fulfilling our mission of empowering individuals with disabilities to live their best lives.

Next, What Are the Requirements to Become a DSP?

If you’re interested in applying for a DSP position at Black Hills Works, you will need to be at least 18 years of age and have graduated high school or obtained a GED. You do not have to have previous experience in the field.

What Happens After You Submit Your Application?

Within the DSP position posting you will be able to view a realistic job preview video that provides more information on what this position entails. Once you submit your online application, you’ll receive a confirmation email. A member of our Human Resources team will then contact you by phone or email to discuss your application and explain the next steps.

What Is the Interview Process Like for this Job?

Our interview process consists of an initial interview with a team member as well as on-site interview at one of locations in Rapid City. Here, you’ll also meet some of the people we support and tour the facility.

This process helps you get a true feeling for the work and the environment before you start.

What is the Training?

Yes! All new DSPs at Black Hills Works receive comprehensive paid on-the-job training. Things like specialized workshops, hands-on experience and guidance from experienced staff.

What Traditional Benefits Do Full-Time DSPs Receive?

If you work 30 hours or more per week, you’re eligible for a full benefits package, including:

  • Medical, dental, and vision insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Free life insurance
  • Disability Insurance
  • Family Medical Leave (FMLA)
  • Paid Time Off (PTO)
  • Retirement plan with up to 5% employer match if over the age of 21
  • Flexible scheduling

Why are most of our DSP roles a 3-shift work week?

We offer 12-hour shift positions for those who prefer longer shifts with more days off during the week. These shifts help provide continuity of care and a better work-life balance. Exact hours may vary slightly by location and individual care needs.

12-hour shift options include:

  • Day shifts: Typically, from 6:00 AM to 10:00 PM
  • Overnight shifts: Typically, from 8:00 PM to 9:00 AM

Most 12-hour DSP roles follow a three-day workweek, such as:

  • Sunday, Monday, Tuesday
  • Thursday, Friday, Saturday

Flexible weekday options are also available, including:

  • Tuesday, Wednesday, Thursday
  • Wednesday, Friday, Saturday
  • Sunday, Monday, Wednesday

Is There Extra Pay for Weekend Shifts?

Yes! DSPs working weekend shifts earn time-and-a-half for hours worked on Saturdays and Sundays. This premium pay increases your average hourly wage and rewards you for your dedication.

Start a Career That Matters at Black Hills Works

If you’re looking for rewarding jobs in Rapid City, consider becoming a Direct Support Professional at Black Hills Works. You’ll join a team committed to making a lasting difference, empowering others while finding purpose in your own career.

Ready to take the next step?

Apply Today to Become a DSP at Black Hills Works
Make your next job more than just a paycheck.

Careers at Black Hills Works